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We dispatch Artworks towards the majority of the countries |
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GilGeorges.com ships with a variety of carriers to provide the best service and lowest cost for our customers. |
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Our preferred carriers are ColiPoste and Chronopost International. |
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Order Processing: |
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GilGeorges.com will confirm receipt of your order by electronic mail as soon as availability of the goods requested has been established and payment details have been validated. |
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The Artist commits himself with all implementing for a fast delivery. Most orders will process and ship from our warehouse within 3 business days of the payment confirmation. You will receive a confirmation email containing shipping details when your order ships. After we ship your goods we will update your order with the tracking number. |
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In the event of unavailability of the ordered product, whatever is the reason, your order will be cancelled. You will have the choice to ask either for the refunding of your order, or to choose another product. |
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Order status: |
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Pending |
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Processing |
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Delivered |
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Shipping Costs: |
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Shipping costs will be determined during your checkout. The price varies according to the weight of the order, of dimensions of the good and the country of delivery. |
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Montant des frais de port : ColiPoste |
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Tarifs Colissimo Suivi Recommandé : affanchissement au poids avec preuve de dépôt, livraison contre signature, suivi. Assurance intégrée en cas de perte ou avarie. |
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FORMAT & SIZES CM
8
12
20
30
40
50
20*20
30*30
40*40
60*60
80*80 |
FRANCE
15,50
15,50
17,40
19,30
22,15
24,25
14,55
14,55
14,55
17,40
22,15 |
DOM
28,80
28,80
38,10
42,75
52,05
84,55
24,15
24,15
24,15
38,10
52,05 |
TOM
33,60
33,60
68,40
80,00
103,20
184,40
33,60
33,60
33,60
68,40
103,20 |
ZONE A
31,30
31,30
38,60
42,25
49,55
63,85
27,65
27,65
27,65
38,60
49,55 |
ZONE B
35,75
35,75
44,65
49,10
58,00
77,10
31,30
31,30
31,30
44,65
58,00 |
ZONE C
49,50
49,50
68,30
77,70
96,50
138,80
40,10
40,10
40,10
68,30
96,50 |
ZONE D
60,80
60,80
86,20
98,90
124,30
174,70
48,10
48,10
48,10
86,20
124,30 |
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DOM: Guadeloupe, Martinique, Guyane, Réunion
CT : Mayotte, Saint-Pierre et Miquelon |
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TOM: Nouvelle Calédonie, Polynésie Française, Wallis et Futuna
TAAF : Terres Australes Françaises |
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Countries Zone A: European Union, Switzerland and Norway |
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Countries Zone B: Pays de l'Europe de l'Est (hors Union Européenne), Maghreb |
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Countries Zone C: Pays d'Afrique (hors Maghreb), Canada, Etats-Unis, Proche et Moyen-Orient |
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Countries Zone D: Others countries |
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Delivery Time: |
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France-Monaco Delivery Time: 2 business days after processing |
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DOM-TOM Territories Delivery Time: ColiPoste ne s'engage pas sur les délais d'acheminement et de distribution des colis à destination des DOM TOM. |
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European Union Delivery Time: 3-7 business days after processing |
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Other Countries Delivery Time: indication d'une date de livraison pour certaines destinations. Pour les autres destinations, un délai indicatif moyen pourra être précisé par ColiPoste lors du dépôt du colis. Un délai de 4-8 jours est à prévoir vers l'international. |
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Les délais de livraison fourni par La Poste sont des délais moyens d'acheminement du colis depuis le bureau de Poste jusqu'au domicile du client. |
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Tracking your Shipment: |
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When your order ships, we will email you a shipping confirmation. If tracking service is available, we include the Tracking or Airway Bill number in your shipping confirmation e-mail. The e-mail will include a link to the carrier's web site where you can track the progress of your shipment online. If you do not receive a Tracking or Airway Bill, then tracking service is not available for your package. |
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See orders: | My Account | My Order History | |
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Damage Insurance: |
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Your products are insured to cover any damages incurred during shipping and delivery. Your purchases will be completely refunded in the event of any damage incurred during delivery. |
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Return Privilege: |
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Satisfying our customers is our first and foremost aim.
Thus, we guarantee you a 14-day return- and exchange right, in case you don't like the item you ordered, that means we exchange the item according to your wishes or return the money. This is only valid if the goods still are in perfect condition. The shipping costs have to be paid by the customer unless it was our (or artist) shipping error. |
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Claims about the Delivery: |
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In the case of a missing or damaged item, please make precise and detailed reserves to the carrier (and copy to GilGeorges.com) at the time of delivery or, at the latest, within 48 hours. |
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Claims about the Goods: |
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All claims against a good whatever the relative nature must be addressed to GilGeorges.com by e-mail to support@gilgeorges.com. If a deterioration or a flaw in the good is noticed by the customer he must claim within a delay of 7 days following the date of receipt. |
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Returns, Refunds & Exchanges |
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Return Instructions: |
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Prior to returning any item(s) to GilGeorges.com, you must receive authorization from our Customer Service Department. To request authorization please send e-mail to returns@gilgeorges.com with the following details: |
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Order #, First & Last Name. |
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Item #(s) you want to return. |
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Specify reason for return: damaged, quality of item not as expected, etc. |
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Specify what action you would like us to take for you: Free Replacement with other products or Refund? |
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Wait for our Customer Service team to email you with your Return Authorization & Instructions. |
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To return your item(s) please pack them in the original box and send them to GilGeorges.com. You shall support the transport risks of the item(s) during its return. All artwork shall be insured for its purchase price. |
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We strongly encourage you to return your item via a trackable method. |
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Once the Artist has received your returned good, we will notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for purchase within 14 business days. If your return is not due to our error, we will deduct the shipping costs from your refund. |
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Return Address: |
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GIL GEORGES
10 RUE DE LA VERTE TACHE
54180 HOUDEMONT
FRANCE |
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Shipping Limitations for Serviced Items |
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Many customs agencies have imposed a size limitation on all foreign parcels. The maximum size limit for rectangular-shaped parcels is 107 centimeters in length and 201 centimeters in height (Maximum length and girth combined: 274 centimeters). This applies to all countries except the following: |
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Andorra
Azerbajian
Austria
Belgium
Canada
Denmark
Finland
France & Monaco
Germany |
Gibraltar
Great Britain & Northern Ireland
Greece
Hong Kong
Italy
Japan
Liechtenstein
Luxembourg
Malta |
Macao
Netherlands
Portugal
Republic of Ireland (Southern Ireland)
San Marino
Spain
Sweden
Switzerland
Vatican City |
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If an order placed exceeds the maximum limit, GilGeorges.com will cancel the order and refund the full amount. |
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